OnawaMed is an insurance product that covers medical consultations in the event that you do not have a personal medical aid. This product offers insured members access to fifteen (15) doctor’s consultations and acute medication up to the value of N$150.00 per prescription. A prescription can only be obtained or issued when a consultation took place.
This product includes a Free Funeral benefit for all the insured members.
WHO IS COVERED?
The main member and up to 4 dependents can enjoy cover under the OnawaMed policy.
HOW DO I CLAIM A CONSULTATION AND/OR ACUTE MEDICINE?
In the event that you or one of the dependents listed on the policy need to consult a medical doctor, you can contact any of the practices/doctors listed to make an appointment. You must have your ID and OnawaMed card with you. The doctor will claim the consultation and/or acute medicine on your behalf from Trustco Life.
HOW DO I CLAIM THE FREE FUNERAL BENEFIT?
In the event of the death of one of the dependents, a claim must be submitted within 90 days at any Trustco Life office. The following documents must be submitted with the claim:
- ID of deceased
- Death Certificate
- Trustco Medical Report (can be obtained from the office)
- Post mortem if unnatural death
Emergency Phone Number: +264 81 128 5117
WhatsApp Number: +264 81 206 7760